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Please note: Payments will be taken at midnight (UTC) of second day. If you do not want to continue a paid subscription, we recommend cancelling during your first day to avoid issues.

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Please note: All subscriptions auto-renew. You can cancel your membership at anytime from your account before your renewal date.


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FAQ

Wondering about our 1 day free trial? Let’s chat about that!

Note: This is only available one time to new users! Due to changes with our payment processor payment will be taken midnight UTC of second day.

Our free trial is your all-access pass to explore everything our site has to offer for one day! We do need your card details, but that’s just so we can keep your access once the trial has finished.

We created this trial because we know you’re going to love it! After your free trial, your chosen plan will kick in and you’ll become a full-fledged member of our community.

If you don’t want to pay / become a subscriber or you’re not feeling it – no problem. Just head over to your Dashboard > My profile before the end of your free day and hit the red ‘cancel’ button next to your current membership, and you’re all set. You won’t be charged. You will still have access until the end of your trial period.

Please note, once we’ve rolled out the red carpet and welcomed you aboard, we can’t offer refunds. That’s why we provide this 1-day free trial – so you can get a taste of all the amazing content we have available to subscribers.

For all the finer details, take a peek at our terms and conditions. And in the meantime, enjoy exploring during your free trial! 😊

Are you curious about whether memberships auto-renew?

Our new payment system is designed to make life easier by automatically renewing your membership. No need to set reminders – we’ve got you covered!

However, we understand if you’d like to have more control over your renewals. If that’s the case, you can cancel your membership anytime during your subscription term – you’ll still have full access for the whole length of your purchased membership period.

Feeling like you need a break? No problem! To cancel automatic renewals, just pop over to your Dashboard > My profile, hit the red ‘cancel’ button next to your current membership, and you’re all set.

Changed your mind after your membership term ends? We’d love to welcome you back! Just head back to the subscription page to reactivate your membership.

Oh, and here’s something cool: as long as you keep your subscription active, your price is locked in. Your renewal will always be at the same rate you originally signed up for. But if you cancel and decide to come back later, you’ll have to re-join at the new rate. So, it might be a good idea to keep your subscription going to lock in your original rate.

Thanks for being part of our community! 😃

Can’t seem to log in?

We get it, typos happen! The top support question we get from our lovely users (like you!) is usually due to a slight hiccup – an incorrectly entered email address on the signup page.

If you’ve signed up, your payment went through smoothly but you haven’t received a confirmation email, chances are there’s a tiny typo in the email address you entered. Don’t worry though, we’ve got your back!

Just drop us a message with the correct email address, and we’ll make that switch for you in no time! Always here to help you with a smile! 😃

Still having problems?

Head over to the contact us page, fill out the form and a member of our customer service team will get back in contact with you as soon as possible