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You might be wondering why we have different payment options based on countries. Great question!

Well, it’s all about making things easier for you and ensuring we’re on the up and up with all those nitty-gritty international financial rules and regulations. When it comes to international payments, there’s a bit of extra paperwork required. But don’t worry, you won’t have to deal with any of that!

We’ve teamed up with a payment processor who’s an absolute whizz at handling all these processes for our international users. It’s all part of our commitment to providing a smooth, hassle-free experience for everyone, no matter where in the world you’re joining us from.

Hope that clears things up! If you have any other questions, feel free to ask. We’re always here to help! šŸ˜Š

Can’t seem to log in?

We get it, typos happen! The top question we get from our lovely users (like you!) is usually due to a slight hiccup – an incorrectly entered email address on the signup page.

If you’ve signed up, your payment went through smoothly but you haven’t received a confirmation email, chances are there’s a tiny typo in the email address you entered. Don’t worry though, we’ve got your back!

Just drop us a message with the correct email address, and we’ll make that switch for you in no time! Always here to help you with a smile! šŸ˜ƒ

Did you notice our PDFs have pulled a disappearing act? We promise it’s all for a good reason!

While revamping our site, we had a bit of a heart-to-heart and decided to transition our content from PDFs to an online format. We know, change can be a little scary, but trust us on this one ā€“ it’s a cool upgrade!

With this new format, we can keep everything fresh, up-to-the-minute and packed full of interactive goodies like quizzes, images, audio clips, and videos. We’re convinced it makes for a much more dynamic and engaging learning experience.

Sadly, we had to bid goodbye to our old PDFs, and they’re just too out-of-date to share now. But hey, if you’re a fan of that classic note format, why not check out our book?

And remember, our mission is to keep as much content as possible open and freely accessible. All the core content from the former PDFs is still right here and totally free! Go ahead and click here to dive into all our amazing OSCE learning resources. Enjoy! šŸ˜Š

Still having problems?

Head over to the contact us page, fill out the form and a member of our customer service team will get back in contact with you as soon as possible

If you are having problems with this form, or would prefer to send us an email – please contact us at [email protected]

If you are a subscriber and wish to access support. Please log in and go to membership > Support (or click here if you’re logged in)

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