Terms & Conditions v1.3
Effective from 23 October 2024. Updated 23 October 2024. Previous versions: v1.1, v1.2.
By using the site, you are expressly accepting the Terms outlined in our Terms & Conditions and Privacy and Cookies Policy. Please read these Terms carefully before using this site.
On this page, as part of our Terms and Conditions, you will find our Terms of Use, our Acceptable Use Policy, and our Payments and Refund Policy.
Key points
- Examination Revision Purposes Only: The content provided on this website is intended solely for students’ examination revision purposes. It must not be used to inform clinical practice or to make any medical decisions. The publishers and authors accept no liability for the use of any information on the website.
- Not a Substitute for Professional Medical Advice: This website should not be utilised by patients or as a replacement for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
- Accuracy and Currency of Content: The information on this website may not always be accurate, complete, or up to date. We make no representations or warranties of any kind regarding the accuracy, reliability, or completeness of any content. Third party content is also displayed on the Website and may not be checked or proofed by us.
- UK-Based Practice: The medical content on this website is based on practices and guidelines applicable in the United Kingdom. Medical practices and regulations may vary significantly in other countries, and the information provided may not be appropriate or applicable outside the UK.
- AI-generated content: Some Website content is generated by Artificial Intelligence (AI) and may not have been checked or proofed by us. For example, all of the MLA Condition/Presentation section, and feedback to some Qbank questions are AI-generated. Content is marked “OS AI Engine” or “AI Feedback”. AI can make mistakes and may display inaccurate information so please do not rely on this and double-check it with other reliable sources.
- Drug Information and Dosages: Any drug information and dosages provided are intended for non-pregnant adults who are not breastfeeding and have normal renal and hepatic function. There is no guarantee that the drugs or dosages mentioned are correct, up to date, or licenced for the stated indications. Users should verify this information independently.
- Local, National, and International Guidelines: This educational resource does not replace local, national, or international guidelines. Users are advised to consult and adhere to these guidelines in their practice.
- Supervision and Indemnity: We advocate for users to be supervised by a licensed individual and to have appropriate medical indemnity. The website’s content should not be used in any practical setting.
- Liability Limitation: The website, its publishers, authors, and reviewers disclaim all responsibility and legal liability for any use or misuse of the information provided. Users assume full responsibility for how they choose to use the content. This disclaimer applies to all damages, whether direct, indirect, consequential, or otherwise, that may arise from the use of the website.
- No Doctor-Patient Relationship: Use of this website does not establish a doctor-patient relationship. If you are a healthcare provider, consult other professional sources and rely on your own professional judgement when making clinical decisions.
- Subscription-based payments: All payment plans auto-renew and your card will continue to be charged on a recurring basis at the chosen interval unless you cancel. You can easily cancel your subscription anytime from your Account page.
Terms of Use
Introduction: These terms and conditions (“Terms”) govern your use of the OSCEstop medical education website (“Website”), https://OSCEstop.education, operated by OSCEstop Education LTD (United Kingdom limited company number 14028035). By accessing or using the Website, you agree to be bound by these Terms. If you do not understand and agree to these Terms, do not use the Website. To contact us, please email [email protected].
Content: The Website provides educational resources and information related to studying clinical medicine and for examination revision. This content is intended for students’ examination revision purposes only. It may be simplified for this reason and may not be in line with clinical guidelines or current practice. Content is not intended for and should not be used to inform clinical practice or relied upon for direct patient care. In no part does any information on this Website constitute medical advice and it should not be used by patients or as a substitute for professional medical advice. The Website does not guarantee the accuracy, completeness or usefulness of the content. In addition, it may not be up to date and the authors and publishers undertake no obligation to update any content on the Website. Information provided is based on practice in the United Kingdom and this may differ significantly from practice in other countries. Guidelines and legislation change frequently and readers are advised to check information with up-to-date sources.
Drugs: Except where otherwise stated, information on management, drugs and doses are intended for the non-pregnant adult who is not breastfeeding and who has normal renal and hepatic function. They are based on practice in the United Kingdom. Drugs and doses may not be accurate; licenced for the listed indication; or in line with clinical guidelines. They are provided for students’ educational purposes only and may be simplified for examination revision purposes. They should not be used to inform clinical practice. The authors, contributors, editors and publishers make no representation, express or implied, that drugs or doses are correct.
Procedures: You should not perform or attempt any clinical procedure unless you are fully trained, qualified, and have been signed off by a competent supervisor in accordance with your institution’s protocols and guidelines. Procedure descriptions on the website are for examination revision purposes only and not for clinical use on patients. The author and publisher make no warranties or guarantees regarding the accuracy, or completeness of the information presented.
Limitation of Liability: The authors, contributors, editors and publishers accept no legal liability or responsibility for any errors or omissions or the use of any information contained on the Website. To the fullest extent of the law, neither the authors nor contributors, editors or publishers assume any liability for any damages or injury to persons or property resulting from or related to the use of any information contained on the Website. The Website and its affiliates, partners, and licensors will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the Website, the content, or User Contributions. This limitation of liability applies to all damages of any kind, including but not limited to consequences of clinical use, lost profits, loss of data, and damages resulting from business interruption.
Indemnification: You agree to indemnify and hold harmless the Website, its affiliates, partners, and licensors from any claims, damages, and expenses, including reasonable attorney fees, arising from your use of the Website or violation of these Terms.
Content sources: Website content comes from a variety of sources, including content generated by authors directly for the Website, content licenced from books or other sources, user-generated content, and content created by artificial intelligence (AI; for example Chat GPT). Third party Website content may not have been checked or proofed by us and we cannot guarantee accuracy. This includes AI-generated content. All of the MLA Condition/Presentation section of the Website, and feedback to some Qbank questions are AI generated. AI-generated content is marked “OS AI Engine” or “AI Feedback”. AI can make mistakes and may display inaccurate information so please do not rely on this and double-check it with other reliable sources. Terms and conditions of source material also apply to the third party content, in addition to our Terms. Like other content, accuracy of third party content cannot be guaranteed and should not be used to inform clinical practice. We take copyright infringement seriously – please email us if you discover any copyrighted content on the Website ([email protected]).
User Contributions: The Website may allow users to submit content, such as comments, feedback, and other information (“User Contributions”). You are solely responsible for your User Contributions and any consequences arising from them. By submitting User Contributions, you grant the Website a perpetual, irrevocable, non-exclusive, royalty-free, worldwide license to use, copy, modify, display, distribute, and otherwise exploit your User Contributions in any manner.
Copyright and Trademark: The content on the Website, including but not limited to text, graphics, images, logos, and software, is protected by copyright, trademark, and other proprietary rights (© OSCEstop LTD and OSCEstop Education LTD 2012 – present). You may not copy, download, print, reproduce, modify, create derivative works from, display, perform, publish, distribute, transmit, or otherwise use the content of the Website without the express written consent of OSCEstop Education LTD or the appropriate third-party rights holder.
Viruses: We do cannot guarantee that our site will be secure or free from bugs or viruses. You are responsible for your own internet security. You must not knowingly introducing viruses or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site.
Modifications to Terms: The Website may modify these Terms at any time. Your continued use of the Website after any modifications indicates your acceptance of the modified Terms.
Governing Law: These Terms will be governed by and construed in accordance with the laws of the United Kingdom, the jurisdiction in which the Website is located.
Termination: The Website may terminate or suspend your access to the Website at any time without notice or liability. Upon termination, all rights and licenses granted to you under these Terms will automatically terminate.
Entire Agreement: These Terms constitute the entire agreement between you and the Website and supersede all prior understandings and agreements.
Contact Information: If you have any questions regarding these Terms, please contact the Website at [email protected].
Acceptable Use Policy
Introduction: This acceptable use policy outlines the acceptable and unacceptable behaviour for users of the Website. By using our website, you agree to abide by this policy.
Prohibited activities: The following activities are strictly prohibited when using our website:
Illegal activities: Any activity that violates the law, including but not limited to, copyright infringement, hacking, and spamming.
Offensive content: Posting or sharing content that is harmful, offensive, or harassing to others. This includes but is not limited to, hate speech, graphic violence, and sexually explicit content.
Misrepresentation: Providing false information or impersonating another person or entity.
Interference with our website: Attempting to interfere with the functioning of our website or servers, or attempting to access our website without authorization.
Copyright infringement: Reproduction, download, printing, duplication, copying or re-selling any part of our site in contravention of the provisions of our terms of website use above.
User-generated content: Our website may allow users to post or share content, such as comments or reviews. By posting or sharing content on our website, you grant us the right to use and display that content. You are solely responsible for the content you post or share, and you must ensure that it complies with this acceptable use policy. We will not be held responsible for any user-generated content and such content has not been verified or approved by us.
Account details: If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. Sharing of user accounts is strictly prohibited. If you know or suspect anyone else has access to your account details you must notify us immediately by emailing [email protected].
Monitoring and enforcement: We reserve the right to monitor user activity on our website and to take appropriate action to enforce this acceptable use policy. This may include removing offending content, suspending or terminating user accounts, or reporting illegal activities to law enforcement. In addition, if you fail to comply with any of our terms or policies, we may take any or all of the following actions: withdrawal of your right to use the website; removal of contributions; initiate legal proceedings against you; disclose details to law enforcement authorities. Refunds will not be provided when terms are breached.
Changes to our acceptable use policy: We may update our acceptable use policy from time to time to reflect changes in our website or to reflect changes in the laws and regulations that apply to acceptable use. We will notify you of any significant changes to our acceptable use policy.
Contact Information: If you have any questions regarding these Terms, please contact the Website at [email protected].
Payments and Refund Policy
Please read this refund policy carefully before subscribing to any of our services. By subscribing to our services, you acknowledge and agree to the terms outlined in this refund policy.
Payment processing: Payments are processed by our online reseller Paddle.com. By making a payment, you agree to Paddle’s Terms and Conditions and Privacy policy. Paddle use internet standard encryption technology to protect your personal information including credit or debit card number, name and address.
Subscription-basis: All payments are made on a recurring (auto-renew) subscription basis. Your card will continue to be charged at the chosen interval indefinitely unless you cancel your subscription. You can easily cancel your subscription at any time from from your Account page.
Refunds: All sales are considered final once a subscription has started. As such, we generally do not offer refunds once your subscription has begun.
Exceptions to our refund policy may be granted at the sole discretion of OSCEstop education. We understand that unique circumstances may arise that warrant special consideration. If you believe your situation merits a refund, please contact our customer support team to discuss your concerns.
Refund Will not be given if:
- You no longer want your subscription
- You paid for the item by mistake
- The item did not meet your expectations or you feel the item is of low quality. We request please check the demo content before purchase
- You change your mind
- You do not have sufficient expertise to use the item
- You have insufficient funds
In the event that a refund is granted, the amount of the refund will be determined by OSCEstop education and may be partial or full, depending on the specific circumstances of the case.
Contacting Customer Support: If you have any questions, concerns, or issues regarding your subscription, please do not hesitate to contact our dedicated customer support team. We are committed to providing exceptional service and ensuring your satisfaction. To contact our customer support team, you may reach out to us via the Website forms or by emailing us at [email protected].
Refund Issuance: Refunds will be processed within 10 working days of receipt of a valid refund request. Refunds will be issued in the original form of payment. We cannot be held responsible for any delays due to your bank or credit company.
Changes to Policy: The Website reserves the right to change this Policy at any time. Your continued use of the Website after any changes indicates your acceptance of the modified Policy.
Contact Information: If you have any questions regarding this Policy, please contact the Website at [email protected].
